Auburn School District - Department of Technology

Helpdesk FAQs & How-to

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Accounts and Passwords 7

• Self-Password Reset Tool
• StudySync co-teacher login
• Change MFA authentication method
• Password Reset with OWA
• How to log into your Google ASD account

See all 7 articles

Chromebook Help 5

• How to Wipe a Chromebook
• Update Chrome OS and Browser
• How to reset your Chromebook
• Technology Cleaning Guidelines
• How to Print Asset # Barcodes from Destiny.

All Things Classroom 18

• Google Classroom - Posts and Comments
• Accepting New Classes in Google Classroom and Semester Transition Tips
• AI for students/Chat GPT
• Big Ideas-access to previous quarter's classes
• Big Ideas-Assigning a Book

See all 18 articles

Other 1

• Marked for deletion in DUO, but still an active employee

Microsoft Windows and Office 8

• Outlook Web App (OWA) Instructions
• Missing Google Drive on Windows 11
• Outlook is Offline
• Spam Filter Quarantine Review
• Windows Taskbar Shortcuts

See all 8 articles

Security 3

• Help with Key card/fob
• Help with Video Surveillance Camera
• Skyward DUO mobile setup

Web Browser Help 4

• Chrome pop-up Notifications
• Chrome Troubleshooting
• Skyward Time-Out Resubmission Error
• Importing Bookmarks To Chrome

Display and Casting 2

• Newline Connection Guide
• ViewSonic - Signage Manager

Printing 1

• Directprint.io User Guide and FAQ

Links

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Helpful Links 3

• iPhone or iPad will not turn on/off
• If you forgot your iPad passcode
• Hotspot Family Checkout Form

Skyward

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Skyward Help and Links 11

• Skyward Employee Access Help
• Skyward Mobile Access App
• Skyward Time Off Approvals HOW TO
• Skyward Time Tracking Approvals HOW TO
• Employee Name Change - Preferred Name

See all 11 articles

Skyward Troubleshooting 3

• Skyward Field Display Problems
• Skyward Missing Access
• Skyward Mobile Access Setup

HR

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HR policies 0

ParentSquare

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ParentSquare Help Links 1

• ParentSquare Help