Auburn School District - Department of Technology

Helpdesk FAQs & How-to

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Accounts and Passwords 5

• Self-Password Reset Tool
• StudySync co-teacher login
• Change MFA authentication method
• Password Reset with OWA
• How to log into your Google ASD account

Chromebook Help 5

• How to Wipe a Chromebook
• Signing into a Chromebook
• Update Chrome OS and Browser
• Adobe Flash Troubleshooting
• How to reset your Chromebook

Google Classroom 1

• Google Classroom - Posts and Comments

Other 11

• Instructions For Printing Clever Badges
• Technology Cleaning Guidelines
• How to Print Asset # Barcodes from Destiny.
• Big Ideas-access to previous quarter's classes
• Big Ideas-Assigning a Book

See all 11 articles

Microsoft Windows and Office 8

• Outlook Web App (OWA) Instructions
• How to Change Default Apps on Windows 10
• Missing Google Drive on Windows 10
• Outlook is Offline
• Spam Filter Quarantine Review

See all 8 articles

Security 3

• Help with Key card/fob
• Help with Video Surveillance Camera
• Skyward DUO mobile setup

Web Browser Help 5

• Chrome pop-up Notifications
• Chrome Troubleshooting
• WSIPC Attachment Issues
• Skyward Time-Out Resubmission Error
• Importing Bookmarks To Chrome

Zoom 1

• Zoom for Windows - Check for Updates and Install

Display and Casting 2

• Newline Connection Guide
• ViewSonic - Signage Manager

Links

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Helpful Links 8

• iPhone or iPad will not turn on/off
• Wonders access for Paras
• Remind-view and restore archived classes
• If you forgot your iPad passcode
• IReady-Adding Diagnostics

See all 8 articles

Skyward

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Skyward Help Links 6

• Skyward-Qmlativ Employee Access Help
• Skyward-Qmlativ Mobile Access App
• Skyward-Qmlativ Time Off Approvals HOW TO
• Skyward-Qmlativ Time Tracking Approvals HOW TO
• Employee Name Change - Preferred Name

See all 6 articles

Skyward Troubleshooting 3

• Skyward Field Display Problems
• Skyward-Qmlativ Missing Access
• Skyward Mobile Access Setup

HR

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HR policies 0

ParentSquare

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ParentSquare Help Links 1

• ParentSquare Help